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rearea
2
Jul 27, 2018
I was very excited to place an order of two campaign chairs, two glider chairs, and a large table. I was later contacted that the two glider chairs were unavailable in the volcano selection and asked if I would like to cancel my order entirely or just remove the two chairs - I removed the two chairs.
When my shipment arrived in the mail I received one campaign chair and one camp chair. I did not even order a camp chair and I am still missing two items. I emailed Massdrop immediately after to get the situation rectified and I have yet to receive any kind of an answer. I am let down by the service of not only Byer of Maine, but Massdrop. Why offer unavailable products? And why the terrible customer service?
reareaHello, I am so sorry for just noticing this comment. We had a miscommunication with Massdrop about the Volcano colors availability. And I'm very sorry for shipping the incorrect item. Do you still need help resolving this issue? Nothing is more important to use then customers service, I will be pleased to help you in any way I can. Please contact me directly, danh@byerofmaine.com
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