Showing 1 of 127 conversations about:
Aug 5, 2015
Got a reply from CAD about a week after sending them the audio clip proving my static issue:
"Yes I can hear the difference. [talking about static on the CAD but not on another mic] What would you like us to do now? Care to return for repair/replace?"
After replying yes, I got back: "Give me another day or so to figure out what's happening here. Process is return with attached form."
Attached form was a pretty straight forward RMA form. Waiting to hear back from her though. It looks like their normal process requires paying to ship the item out to them for repairs. Hopefully they make an exception this time, given it's a brand new, non-working product, and many are problematic. It'd be unfortunate if I have to add the costs of shipping to the original cost of the mic.
Aug 5, 2015
View Full Discussion