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Tyler
2429
Apr 28, 2016
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We've just received additional insight from the vendor regarding the group's order and here's where we're at:
Shortly after the drop ended we placed the group's order and the vendor confirmed the available quantities. We were later informed that all units had been prepared for shipment and would be en route to our warehouse shortly. Soon after, we learned that this information was actually for a similar order and the Canon EF 50mm f/1.4 USM Lenses were still not ready.
The vendor acknowledged the mistake and only now informed us that they are unable to provide an accurate timetable for when these lenses will be able to ship. With this uncertainty in mind, we have decided the best course of action for the community is to cancel the drop and issue full refunds to each member. This decision is never an easy one and we have put future drops with this vendor on hold until they demonstrate process changes to eliminate this issue from happening again.
Refunds will be applied to your payment method within 1-3 business days. If you'd like further information about how we handle situations like this, you can visit the following link: https://helpdesk.massdrop.com/hc/en-us/articles/217618637-Why-did-Massdrop-cancel-the-drop-
Thanks once again for your patience and support of the Photography community. Your involvement is so valuable as we continue to grow and improve the experience for all members.
Apr 28, 2016
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