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Showing 1 of 37 conversations about:
Buildbigboats
3
Mar 19, 2020
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My purchase receipt dated Feb 19, one month ago, stated that we could expect shipment by March 17, two days ago. I haven't any information regarding shipment or delays. Has anyone else who purchased from that drop heard anything? I understand these are strange and difficult times but I have heard from other companies I deal with regarding their particular situation and the actions they are taking... good customer communication. Nothing from Drop.
Angelguide
24
Mar 22, 2020
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BuildbigboatsMine also says March 17 and I have not had any communication about it being late. Would of loved it sooner than later. Specially with all this stuff going on.
Buildbigboats
3
Mar 22, 2020
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AngelguideResponse I got to an email to Drop was that situation was referred to logistics and that I would hear back in 3-5 days....
Buildbigboats
3
Mar 24, 2020
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AngelguideContacted Carbon Tactics directly. They said they encountered an unexpectedly long delay in getting paid by Drop but finally did. They are to begin shipping this week. This is my first and last time buying anything through Drop. Might look at what they have found but small saving is not worth practically non existent cancellation or return policy, long wait for delivery and poor customer communication. Lesson Learned...Best to go directly to the source
(Edited)
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