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HassanS
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Operations
May 21, 2015
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Hi All,
Again sorry for the continued delay on this. I have a couple of things that I can share with the group in regards to this order.
1. Order will be in our warehouse this coming week. 2. We worked with the vendor and in consideration of your patience and support, $25 refunds will be applied to each of your orders. These will show up on your payment method within 1-3 business days. 3. Outbound shipping from us to you will be upgraded from the usual method.
We know this news doesn't nearly make up for the delay and we apologize for the inconvenience. Rest assured that procedures are being put into place to ensure that future drops are run much smoother than this one.
If you have any feedback please reach out to us at https://www.massdrop.com/support and we will make sure that the feedback is given due attention.
-Hassan
May 21, 2015
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