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I'm wondering if the people having issues with the USB ports could be having issues due to the cables used and I'm not saying so much wrong cable as I'm saying crap cables. The amount amount of bad cables I've encountered over the years ranging in everything from SATA to Coaxial and everything in between, is almost frightening. A friend of mine who owns a PC repair shop even told me, more often than not people come in complaining about broken hardware or wanting to return broken hardware when all it had wrong with it was using defective cables. Many from good manufacturers too. Just recently I got a few 4TB Western Digital Externals and one had a defective cable that I didn't know about. I was just about to stick it back in the box to RMA it when I went to try it one more time and just plugged it into another cable without thinking and sure enough it worked, it had only come with a bad USB cable.
My tower has USB 2 & 3 and mine works on all of them. The only issue I found was on hubs. If I plugged it into hub live, with music playing, it's fine, but after I paused it for a while, when I tried playing it again, I got garbled noise and static. Nothing would fix that till I stuck it back into a direct tower usb port, then swapped it back to the hub, played fine, till I stopped or paused it, then the same noise on replay/restart. Also I've noticed over the years that usb ports that go for long periods of time unused, tend to get rather gunked up and need to be cleaned before they work right.
I tried many different cables. From 3 inch to regular 3ft. And they are mostly new cables.