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DeScruff
1
Jan 29, 2016
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Im wondering who I should contact about a possible replacement. Or anyone else having this problem where the slightest wiggle of the USB and the thing disconnects. I find it really weird since I never move this thing, and < 2 months and its already breaking?
EDIT: I tried multiple cables and most had the same problem, but I found one that the plastic end is a little thicker so it doesn't wobble enough to cause disconnects? I dunno. I still find it weird that there is no support email on CEntrence's website. - Or at least an email that is labeled as such.
Jan 29, 2016
Ears
36
Jan 29, 2016
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It's simply support@centrance.com.
Jan 29, 2016
l2yuk3n
144
Feb 9, 2016
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I'm having this issue too. bumping the USB at the HOST side is causing disconnects. I have high confidence in the connection at the device itself, but it just seems like the driver is extremely sensitive. Windows 10 PC with the latest "UD" from CEntrance website
Feb 9, 2016
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