Sennheiser PC37X randomly goes bad after disconnecting the cable ?
Greetings, Yesterday I was using my headset like normal with my macbook, just listening to music and on a call with people like usual, and the headset was perfectly fine. The stock wire that came with the headset is extremely long and yesterday it annoyed me very much that it kept getting tangled with itself, so I decided to see if the cable is replaceable. I pulled out the cable from the headset and saw the adapter, and looked online for a replacement. Upon plugging it back in, the audio sounded extremely muffled and washed out. Im not sure what I did wrong to make it mess up like that as I've always taken good care of it, ive had it for about 2 years and its always just been chilling on my desk, but anywho I thought the cable just went bad and ordered a replacement. The replacement came, and the issue is still persistant, so I am not sure what the issue is I've tried multiple different headsets and the issue is not with the port, and I also tried it with my windows laptop and...
Apr 23, 2024
Here is what the windows said :
CEntrance firmware update utility version 1.2 built Oct 17 2015 Copyright (c) CEntrance, Inc. 2015
This tool will update firmware on your CEntrance device. Please plug in your device and press 'Enter' when done.
Detecting devices...
Failed to verify current firmware (upload failed, error code: -102). Please contact support.
Press 'Enter' to close this window
Anyone able to help me ? Thx in advanced
shoot an email to dmcrell at centrance com. I can help you troubleshoot. If you have access to a Mac, I recommend our Mac firmware update utility - one and done. Either way, send me an email.