For wireless charging the phone always had to be placed in just the right spot, slightly off center, but I don't know if that's more because of the charger or the phone, and anyway it's no big deal.
Dr_Rodney_McKayHello Dr_Rodney_McKay! Thanks so much for your interest in our products and for sharing your feedback. We stand behind our products and offer a 1-Year Limited Warranty which we would be happy to honor for you and replace the ChargeHub. Please contact our Support Team at Support@LimitlessInnovations.com or call 855-843-4828 and a member of our team will be able to assist you.