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KTO1
113
Feb 27, 2016
Pros: -Leather quality seems great (aside from slight creasing), and no noticeable marks or scratches. -Stitching seems solid, and overall construction appears good (aside from lace hardware). -Padding is comfortable, and fit is near perfect (I ordered a size: 41, style: 302, and have a 8.5-9 E on brannock device). Cons: -I was sent the wrong color (ordered #8 color, but received brown). -Lace hardware is not solidly attached, and jiggles slightly (does not feel like it will come unattached though). -Leather creasing apparent on side panels, upon removal from box; possibly due to bad clicking. -Contacted Massdrop customer service 25 Feb 2016, but no response yet.
Edit: 6 days after I contacted customer service, they replied, and offered me a full refundfor the color mix-up. We instead settled on a partial refund, which allowed me to keep the boots, while still offering some compensation for not receiving the color that I ordered.