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Showing 1 of 93 conversations about:
NJEchezabal
1
Jun 28, 2016
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Anybody else get it defective on arrival? minute hand's completely limp and unresponsive
Jun 28, 2016
ChristopherJ
1189
Jun 29, 2016
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NJEchezabalSince this is a solar charging watch, the battery might be empty. Try setting it under direct sunlight for at least an hour and it should start ticking.
Jun 29, 2016
NJEchezabal
1
Jun 29, 2016
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ChristopherJThe minute hand is completely limp, and does not move with the rest of the arms. It's completely loose and shifts whenever I physically move the watch
Jun 29, 2016
ChristopherJ
1189
Jun 29, 2016
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NJEchezabalAh, in that case, contact support via your Transactions page and they will be able to help you out. https://www.massdrop.com/transactions
Jun 29, 2016
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