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Clairefontaine Flying Spirit Sketchbooks (5-Pack)
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Clairefontaine Flying Spirit Sketchbooks (5-Pack)
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Product Description
Let your best ideas take flight with these Flying Spirit sketchbooks and pads from France’s Clairefontaine. The brown sketchbook features a sewn spine with 120 pages of plain, ivory-colored paper Read More
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keyboard_arrow_downrandomthinks
17
May 26, 2018
Got my shipment to fulfill. Thanks to Ava in customer service who facilitated the shipment! These are great books.
HorsebackWriter
1
May 25, 2018
The last shipment brought the total received to 5 to complete the 5-pack. While this was a bit of a mess, it's reassuring that Massdrop took care of the problem and made it right.
Blackestheart
7
May 18, 2018
my payment was refunded after my last ticket but i still wanted to other sketchbooks and did not ask for the refund in the first place dose this mean that i will not be receiving them?
HorsebackWriter
1
May 11, 2018
randomthinksJust received the corrected shipment. They shipped another one sketchbook.
DaveHoff
687
Apr 12, 2018
Hi All,
We have sorted out the issue with our warehouse receiving these notebooks, our customer service team should be reaching out to you ASAP with the shipping details for the missing notebooks, please be on the lookout for this email!
We have sorted out the issue with our warehouse receiving these notebooks, our customer service team should be reaching out to you ASAP with the shipping details for the missing notebooks, please be on the lookout for this email!
DaveHoff
687
May 17, 2018
We have sorted this issue out and have started shipping the missing goods out to community members, please check your email for an update from our CS department with tracking for the missing items. If you have not received one by now please email our CS department with your order number in the subject line.
Cheers,
Cheers,
F00lw0lf
60
May 18, 2018
DaveHoffNo clue yet to if the books came or not since UPS hasn't delivered the package yet...
F00lw0lf
60
Apr 11, 2018
Guys, for real - it's been some time now - can you give us something more to go on here?
At least if you been in contact and secured our items or what?
DaveHoff
687
Apr 2, 2018
Hi All,
We have sent out an email to all community members who participated in this drop stating due to a fulfillment error, members are receiving less amount of units than expected and we appreciate those of you that brought it to our attention.
We are sincerely sorry about this issue and we are currently working to send the replacement units as soon as possible. Once we have a solid date as of when these sketchbooks will be ready to ship we will update everyone affected by this error.
If you have any other questions or concerns please contact massdrop customer support.
We have sent out an email to all community members who participated in this drop stating due to a fulfillment error, members are receiving less amount of units than expected and we appreciate those of you that brought it to our attention.
We are sincerely sorry about this issue and we are currently working to send the replacement units as soon as possible. Once we have a solid date as of when these sketchbooks will be ready to ship we will update everyone affected by this error.
If you have any other questions or concerns please contact massdrop customer support.
randomthinks
17
Apr 2, 2018
Can anyone from Massdrop please update this thread with some info about the replacement effort?
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