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UPS returned my package to sender after USPS supposedly refused it. Don't know what happened there. I agree that SmartPost is not a good way to go.
It is about the cheapest way to ship, but also almost the slowest and obviously not very reliable. It would be nice if they offered an option for upgraded shipping for a nominal fee. This idea of handing it off to a different service not only adds at least a day if not several to the shipping time, it is one more place in the process where there can be problems.