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nelson
5275
Feb 28, 2015
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We've just received the following message from Cooler Master.
------------------- "Please see below for an update of when you will receive your shipment. As you know all ports are having congestion issues, so containers are being pulled at random and not according to schedule.
If the ETA for these items changes, I will notify you so you can plan accordingly.
Expected Delivery Date - 3/15/2015" -------------------
We are going to request that CM Carter and CM Rajiv post in this discussion with information so that they can directly interact with the community and figure out next steps.
Expect an update on 3/3 or sooner if something comes up.
Feb 28, 2015
theimmc
869
Feb 28, 2015
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Thanks for the update. Out of curiosity, has the port situation affected your other drops?
Is 3/15 the expected delivery date when Massdrop receives the shipment (assuming it doesn't get delayed in the port)?
Feb 28, 2015
dastardly
31
Mar 2, 2015
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When I get a package delivered April 1st from Massdrop I almost hope its empty with a note that says "April Fools from Coolermaster and Massdrop! Your keyboard should be here in September. Sorry for the delay. " I can't wait!
You guys have to know what this is doing to the trust we have/had for both CM and Massdrop, right? Delays have now *doubled* delivery time. Another poor excuse as to why. No one seems really to care enough to take steps to prevent any future issues that might come up with this relatively small order.
EDIT: Who wants to place bets on whether https://www.massdrop.com/buy/v80-tkl-mechanical-keyboard ships first? It's slated for shipping on 4/2/2015.
Mar 2, 2015
farmjope
35
Mar 2, 2015
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This is my first ever drop and it's honestly pissing me off. I have reached out to my friends who have used this site before and they tell me that this is very rare, but it's going to make it hard to use this site again. This wasn't a HUGE discount, and waiting ~4 months for a couple dozen dollars saving doesn't seem worth it honestly.
Mar 2, 2015
Kyouma
2
Mar 2, 2015
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Well the main problem that is causing the delay is the port strike which is delaying all kinds of shipping to the West Coast. Not much that either massdrop or cooler master can do here. It's unfortunate but it's what happens.
Mar 2, 2015
theimmc
869
Mar 2, 2015
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No, Kyouma, the main problem that is causing the delay is not the port strike. It is because CM did not start manufacture of the board until AFTER the original promised delivery date.
Mar 2, 2015
nelson
5275
Mar 4, 2015
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@theimmc
Unfortunately, the port problem definitely has affected many drops across the board.
3/15 is the date we were told to expect the shipment ready to be redistribute to us from Cooler Master's warehouse. :(
Mar 4, 2015
RampantBiologic
72
Mar 11, 2015
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I agree, I specifically asked the CM rep this question and no response was ever made, which makes me think it's exactly true; not only did manufacturing not even start by the original shipment date, it clearly didn't start by any of the other shipment dates as well. This is either a cash flow issue on CM's part, or faulty production at the manufacturer requiring re-manufacturing of the order. This "port delay" issue isn't even affecting this drop yet if Cooler Master themselves don't have the keyboards yet.
Mar 11, 2015
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