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Showing 1 of 131 conversations about:
rickdmer
3
Sep 30, 2013
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I got my replacement today. Firstly, props to Copper River for sending me a return shipping label for the wrong-sized bag when I didn't even ask for it nor know that anything was wrong. They could have done what a lot of other companies would do and hope no one noticed, sending replacements privately as people requested them. They fixed this the right way which I'm sure cost them a lot of time and money to do.<br /><br />Sadly, my 15" replacement just doesn't have the same quality that the 14" bag had. The leather is really thin at some points and parts of the inside of the bag are badly frayed (see the photo below). I assume this quality of leather must be considered okay by Copper River (or why else would they let it ship). Parts of bag feel really durable while other parts, like the side shown in the photo, feel really cheap, like I could use my finger to rub a hole right through it.<br /><br />I don't think I'll look into getting a replacement because at this point I'm just sick of being without a bag. Hopefully this bag holds up to wear and tear over the years.<br /><br />
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