Cotton+Steel Pick 2 Bundles Discussions | Drop

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Dec 16, 2014

if I purchase one lot of 2 bundles the postage is $10 but if I then purchase another lot the postage goes up to $30 - surely it should be $20 cause if I purchased 2 lots separately then postage would only be $20 ?? could someone please look into this = thanks

Dec 16, 2014

HeatherV

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Dec 16, 2014

daisyandjackHi @daisyandjack,
When we ship 2 instead of 1, the package gets bumped up into a different weight class. On the plus side, it also gets upgraded to Priority mail instead of First Class so you might be seeing your package a bit sooner than expected. If you prefer to save some money instead, you could place 2 separate orders.

Dec 16, 2014

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daisyandjack

Dec 19, 2014

HeatherVthanks for that !

Dec 19, 2014

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daisyandjack

Dec 19, 2014

HeatherVI can't seem to change that order niw - its not giving me the options ! can you change it into two oders for me ? I'm happy with the cheaper slow post option ! thanks

Dec 19, 2014

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HeatherV

522

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Dec 19, 2014

daisyandjackHi @daisyandjack,
It probably won't let you create a new order because we've now sold out of those options. Let me see what we can do for you.

Dec 19, 2014

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daisyandjack

Dec 22, 2014

HeatherVhave you been able to seperate my order ? thanks

Dec 22, 2014

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HeatherV

522

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Dec 22, 2014

daisyandjackHi @daisyandjack,
We will split the shipment into two and the shipping discount has been applied to your transaction. I'm following up on it right now and I'll keep you updated. Edit: It's all taken care of!

Dec 22, 2014

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