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MukaYang
0
Mar 31, 2016
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Hello, Quick question about the purchase/impression process. Should I send the impression directly to CA? Or CustomArt will send something for impression? Additionally, is it possible for me to send the impression from one country and have the product delivered to a different country?
Mar 31, 2016
CustomArt
269
Custom Art
Mar 31, 2016
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Hi,
You have to arrange impressions on your own with audiologist. We are highly against self-impressions kit as you can permanently damage your hearing if something goes wrong. Please ship impressions directly to us.
Naturally we can ship to different country. Just make sure we note this information when confirming your order.
Mar 31, 2016
MukaYang
0
Mar 31, 2016
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Hi, Thank you for your reply. I have joined the drop and will be sending the impressions shortly after. Is it possible to get the final product earlier than the expected ship date? I will leave Canada on June 19th and I would really love to travel with this earphone... plus I am okay with additional shipping cost for faster shipping
Mar 31, 2016
CustomArt
269
Custom Art
Mar 31, 2016
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Our turnaround is ~4weeks from the moment of receiving your impressions. So if you send your impressions now, you should expect your IEMs in May.
For US and Canada we use overnight shipping I don't think we can offer you faster service ;)
Mar 31, 2016
CRDZY
20
Mar 31, 2016
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Just clarifying this point, so we can send our impressions now even before the drop is completed?
Thanks in advance!
Mar 31, 2016
CustomArt
269
Custom Art
Mar 31, 2016
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YES! :)
Mar 31, 2016
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