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Sam.1
1
Oct 10, 2015
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New to Massdrop. I see it has been asked, but not answered: where are these coming from (Davosa directly, a watch store, etc), and what is the warranty? In the USA, there is one authorized dealer. If there is a problem, will they honor the warranty?
In researching Massdrop, I have not found comments from people AFTER receiving an item. Anyone here that has?
Oct 10, 2015
Turkishfried
3
Oct 10, 2015
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The items come from Massdrop. You'll get a box that says Massdrop on it, much like an Amazon box. I've gotten a couple things from Massdrop. I usually get the box 3 days after the email stating everything has shipped. I'm not 100% on this but I believe warranty issues are handled through Massdrop not Davosa, or any other vendor.
Oct 10, 2015
ChristopherJ
1186
Oct 11, 2015
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@Turkishfried In this case, the watches are coming from Davosa USA and the 2-year warranty will be covered by them.
Oct 11, 2015
sconcin
6
Sep 13, 2016
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Warranty is covered by Davosa Germany. I had to send them my watch to be repaired. Watch out for shipping fees !!!! I had to spend 20% of the value of the watch to get it there.
Sep 13, 2016
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