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Gkhan
10
Oct 26, 2019
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Leaking dye ruined my headphones
Dye leaks from pads and ruined my Sony 1000 xm3 headphones. Notified Dekoni and they denied knowledge of this. Recommended that I use Magic Eraser to get rid of dye marks. Zero customer service. DO NOT RECOMMEND.
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Would not recommend to a friend.
Oct 26, 2019
dekoni
468
Dekoni Audio
Nov 21, 2019
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We have seen 4 cases of this now, we are actively working on a solution for this problem. Please reach out to me directly sam@dekoniaudio.com, we will make it right.
Nov 21, 2019
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