Showing 1 of 77 conversations about:
LadyDi
23
Apr 16, 2018
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did anyone respond to the warranty question and authorized dealer?
Apr 16, 2018
JaySCT
39
Apr 16, 2018
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Not that I saw. Historically Massdrop has not provided an authorized dealer receipt on photographic gear.
Apr 16, 2018
LadyDi
23
Apr 17, 2018
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thank you for your feedback.....i haven't used MD very much.....never anything like the drone.
Apr 17, 2018
Ryantn
1
Apr 17, 2018
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Yes - see the coments below from the buying manager and the product descrimotion that says “Limited DJI Warranty”
Apr 17, 2018
JaySCT
39
Apr 17, 2018
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Ryan,
I own and have had service on DJI Equipment (Drone and OSMO+) .. As far as I know there is no "limited DJI Warranty". Frankly this is becoming a worse and worse issue here on MD. They refuse to be totally and completely transparent about Full Manufacturer's Warranties, although I have seen on some camera equipment where they are now saying it doesn't come with a warranty.. Still far too much "gray" (no pun intended) areas. It is very simple, it either does or does not come with the full manufacturer's warranty and the receipt for the authorized dealer (both are required). There is no "in between" on this high level of equipment.
Apr 17, 2018
Ryantn
1
Apr 17, 2018
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Very good to know - thank you!
Apr 17, 2018
JaySCT
39
Apr 17, 2018
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Ryan,
Thanks.. Please do not take my word only. Call DJI and ask them what their requirements are for Warranty coverage..
Apr 17, 2018
Jackpine
19
Jun 8, 2018
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All warranties are limited. Unless they are unlimited. Then anybody can return anything for any reason at any time.
Jun 8, 2018
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