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Showing 1 of 274 conversations about:
JaleesaG
1550
Marketing Team
Oct 15, 2020
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OCT 15 UPDATE
Hi everyone,
Quick update on the display valets: Unfortunately, we're tracking behind the expected ship date of 10/30 and now expect to ship in mid-November. We apologize for the delay. If you'd rather not wait the additional time, this run is open for cancellations via your Transactions page at drop.com/transactions.
Thanks so much for your patience. We look forward to getting these shipped out to you as soon as they arrive at the warehouse.
NOV 18 UPDATE
Hi everyone,
Quick check in-- these are expected to arrive at our warehouse on Friday. Shipping will begin soon after. You can expect to receive tracking next week. Thanks for your patience; we're looking forward to getting these out to you soon.
11/24 UPDATE
Hi everyone,
Quick update on shipping-- All units have arrived at our warehouse and shipping is beginning. It may take a few days for everyone to receive tracking, so if you don't today, don't worry. Everything will go out in the next few days.
(Edited)
JaleesaG
1550
Marketing Team
Nov 20, 2020
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RhomeExactly. If you ordered before 11/18, yours will be shipping next week.
JaleesaG
1550
Marketing Team
Nov 25, 2020
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RayraeI'm sorry, I think you may be confused with how Drop preorders work. If an item is in preorder, this is because it needs to be manufactured. So if you bought an item in a preorder in September or October, that means we don't have stock in the warehouse and your expected ship date is based on when the next shipment of your particular product is set to arrive at our warehouse.
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