Showing 1 of 286 conversations about:
JaleesaG
1514
Marketing Team
Oct 15, 2020
Stickied
bookmark_border
OCT 15 UPDATE Hi everyone, Quick update on the display valets: Unfortunately, we're tracking behind the expected ship date of 10/30 and now expect to ship in mid-November. We apologize for the delay. If you'd rather not wait the additional time, this run is open for cancellations via your Transactions page at drop.com/transactions. Thanks so much for your patience. We look forward to getting these shipped out to you as soon as they arrive at the warehouse. NOV 18 UPDATE Hi everyone, Quick check in-- these are expected to arrive at our warehouse on Friday. Shipping will begin soon after. You can expect to receive tracking next week. Thanks for your patience; we're looking forward to getting these out to you soon. 11/24 UPDATE Hi everyone, Quick update on shipping-- All units have arrived at our warehouse and shipping is beginning. It may take a few days for everyone to receive tracking, so if you don't today, don't worry. Everything will go out in the next few days.
(Edited)
Oct 15, 2020
roryson
0
Nov 11, 2020
bookmark_border
If I purchased on 10/21, will my order ship on the ~11/18 run?
Nov 11, 2020
Rhome
5
Nov 20, 2020
bookmark_border
To be clear, you have the valets for the lastvrun in and they are shipping next week? Meaning the one I ordered several weeks ago for this last run will be shipping and I don't have to wait until after December?
Nov 20, 2020
JaleesaG
1514
Marketing Team
Nov 20, 2020
bookmark_border
Yup!
Nov 20, 2020
JaleesaG
1514
Marketing Team
Nov 20, 2020
bookmark_border
Exactly. If you ordered before 11/18, yours will be shipping next week.
Nov 20, 2020
Rayrae
3
Nov 25, 2020
bookmark_border
So you waited for all the units to come in before shipping them out instead of shipping them as they come in so that the people who ordered early back in Sept/Oct can get theirs? Craziness. This will probably be my last purchase from Drop.
Nov 25, 2020
JaleesaG
1514
Marketing Team
Nov 25, 2020
bookmark_border
I'm sorry, I think you may be confused with how Drop preorders work. If an item is in preorder, this is because it needs to be manufactured. So if you bought an item in a preorder in September or October, that means we don't have stock in the warehouse and your expected ship date is based on when the next shipment of your particular product is set to arrive at our warehouse.
Nov 25, 2020
View Full Discussion