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chucktdriscoll
184
Aug 25, 2018
Well, got mine. In addition to the body color being not at all what I was lead to expect, there are two LEDs that won't display any amount of red. I am a sad panda.
kittykatmax
140
Aug 25, 2018
chucktdriscollOpen a support ticket. Massdrop will make it right - the bad LEDs, anyway.
chucktdriscoll
184
Aug 25, 2018
kittykatmaxYeah, I did before I posted here.
chucktdriscoll
184
Aug 26, 2018
chucktdriscollI think I could learn to like the more shiny aluminum case color, but the bad LEDs is more than I can accept. Hopefully MD can make it right somehow. Odd that from all the other similar posts I've seen, it's always the red channel that's dead, and it looks like it's always on the underglow LEDs, not the keys. Makes me think it may be a simple solder issue (RA LEDs are more prone to bad solder joints generally).
p.s. At least I got all the correct keycaps.
chucktdriscoll
184
Aug 27, 2018
chucktdriscollAnd now the "Your support request will take longer to get to because of high volume" email because pretty much no one seems happy with their CTRL.
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