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Showing 1 of 1691 conversations about:
Mundy
0
Sep 4, 2018
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Am I the only one experiencing faulty LEDs under the keycaps? I have like 10 LEDs that dont display the same colours correctly as the other and are prone to flashing.
chucktdriscoll
184
Sep 4, 2018
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MundySounds like a bad channel from the LED driver (possibly just a bad solder joint, but it's possible the driver itself is defective). You'll have to file a support ticket with Massdrop.
FallibleFlyer
4
Sep 6, 2018
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MundyI had a similar issue, contact support. My replacement is currently en route.
kittykatmax
140
Sep 6, 2018
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MundyBased upon my experiences, you ship the faulty one back after you receive your replacement. They pay return shipping.
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