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Showing 1 of 1336 reviews about:
dakkra
4
Sep 19, 2018
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EDIT (9/24/18): Following @Ashen924150 advice, loosening one of the bottom screws solved the row of lights being out of control. The following issues still remain: -Dead under glow LED's (red channel) -One bad Kailh Box White switch (fails to register) -Duplicate incorrect keycaps (two 2's and two 3's) Still no response from Massdrop support. I understand that they may be busy, but at least a "Hello, here's an ETA on when we can get back to you" would be nice.
Still a great board, after a week of use I love it. Just wish it could be perfect. __________________________________________________________________________________________________________________________________ I love this keyboard. I got four of them, all with Box White switches. They feel great, sound great, and function very well.
The reason fro the -1 star is due to QC issues, as many other reviews have noted. Every one of my keyboard came with lighting issues. One of them hilariously has the wrong key caps, but that was fine. However, the lighting issues are disheartening as for the most part, the board is really nice looking and the lighting is good.
I've already contacted their customer support and am waiting on a reply.
Over all, nice keyboard. Just wish their QC was better. EDIT: Compilation video of all my problems with the board. Bad keycaps, bad lights, and one bad switch.
https://www.youtube.com/watch?v=Wgq36yQaUI0
jdamour
16
Sep 19, 2018
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dakkraCan I ask why you got 4?
Sep 19, 2018
dakkra
4
Sep 19, 2018
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jdamourTwo for myself and two for a friend. We both like mechanical keyboards and figured we might as well grab two while they were available. So between the two of us, it was a purchase of four keyboards.
I love it though, despite the QC issues. Hoping they'll get back to me soon on my support ticket.
Sep 19, 2018
Ashen924150
11
Sep 20, 2018
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dakkraHas support got back to you yet? Nothing for me yet.
Sep 20, 2018
dakkra
4
Sep 21, 2018
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Ashen924150Nope, still waiting on a response.
Sep 21, 2018
Ioana2167
5
Oct 15, 2018
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dakkraHave you received an answer from the support?
Oct 15, 2018
dakkra
4
Oct 15, 2018
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Ioana2167Yes I have, they sent me replacement boards.
Oct 15, 2018
Ioana2167
5
Oct 15, 2018
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dakkraAnd they all work fine now?
Oct 15, 2018
Itwsanta79
1
Dec 25, 2018
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dakkraI have the exact same issue with the blue light showing on the exact same keys on the right side of the board when it's on the green setting. Contacted support but haven't heard back yet. Hopefully they'll send a replacement board.
Dec 25, 2018
dakkra
4
Dec 25, 2018
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Itwsanta79Did you already try loosening the bottom screws? It seems like the LED controller can sometimes get too tight - fixed it on my board
Dec 25, 2018
Itwsanta79
1
Dec 25, 2018
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dakkraI did try that. The problem persisted even with the bottom plate completely removed, unfortunately. Thank you for asking.
Dec 25, 2018
Itwsanta79
1
Dec 25, 2018
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dakkraDid they send new pcb boards or the entire keyboard? Have you had any issues with the new ones?
Dec 25, 2018
dakkra
4
Dec 25, 2018
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Itwsanta79They sent me new boards
Dec 25, 2018
Itwsanta79
1
Dec 25, 2018
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dakkraHave you had any issues with the new ones?
Dec 25, 2018
dakkra
4
Dec 26, 2018
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Itwsanta79One with a single defective LED but that was it. All other 3 keyboards are perfect
Dec 26, 2018
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