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KeyMaster
20
Sep 19, 2018
Got my CTRL. Overall like it so far. Halo Trues are heavy, but that's what I wanted.
I got two comma keycaps and no period keycap. Also, at least half of the shine-through characters are partially blocked or shaded from behind because of some manufacturing thing. I took lots of pics and reported both issues to MD support on Saturday. Haven't heard back from them, yet. Anyone else noticed shadow bars blocking light coming through the keycaps?
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kxrider85
100
Sep 20, 2018
KeyMaster" Anyone else noticed shadow bars blocking light coming through the keycaps "
Yeah, I have noticed. It's not really a big deal for me or anything, but it is an interesting oversight on massdrop's part.
OmegaBean
4
Sep 26, 2018
KeyMasterI noticed the shadow bars as well on a couple of my key caps. Also, I can see a lot of scuffs on the key caps. Let us know what support says
KeyMaster
20
Sep 26, 2018
OmegaBeanBecause they had another one in stock, they’re shipping me a replacement CTRL that will have the correct keycsps and to see if it’s better with the shadows. The rep has been great and very helpful, but she also said this:
“While this should provide you with the additional keycap, it is likely the keycaps will also have this issue with the shadows, so please keep this in mind.”
So, it’s a nice way of saying that “this may just be how it is”, and as long as I don‘t feel as if I got the worst version of the CTRL, I’ll just live with it. I’ll replace the keycaps.
But at $200, even though it’s far from the most expensive keyboard out there, it’s still a premium product. I would have expected someone in the production process to have noticed it, found it unsatisfactory, and held production to a higher standard.
OmegaBean
4
Sep 26, 2018
KeyMasterInteresting, Thanks for the reply. I agree that it is a premium product, the key caps are the only issue i have with mine luckily and its very minor. Only around 3-4 of the key caps show the shadow bars, so i guess I was one of the fortunate ones. the LED's are working and I got no duplicate key caps so I can't complain to much.
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