Click to view our Accessibility Statement or contact us with accessibility-related questions
bmansfield
0
Sep 26, 2018
Can anyone tell me where I might purchase the key caps? I got my CTRL the other day and I love it! Everything works fine on it. It just has a "7" key cap where the "9" key cap should be. I really liked the caps, so I was hoping to order another set with the same texture and font. For the rest of your who are commenting about support; I have already contacted the Community Support from the transaction page. They have responded about a day later, and said "We do not have the ability to procure individual replacements (like the number nine key you mentioned) from the vendor at this time" and are turning my support ticket over to returns.
Urano_Metria
658
Sep 27, 2018
bmansfieldDon't return your whole keyboard for a single keycap and risk not being able to get a replacement. I had issues with my keyboard (not the keycaps), and they are going to be sending me a replacement for it. I use my own keycaps and I will have zero interest in using the Massdrop provided ones. I'd be willing to part with my keycap set for a super reasonable price if you really want a replacement set.
bmansfield
0
Oct 2, 2018
Urano_Metria@Urano_Metria Yes I am interested if you do not want your keys anymore. Thanks.
Urano_Metria
658
Oct 3, 2018
bmansfieldI'll let you know when my replacement CTRL gets here.
PRODUCTS YOU MAY LIKE
Trending Posts in Mechanical Keyboards