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Some of my key presses are registering multiple times when I've only lightly tapped it once. Is this a sign of a faulty switch?
asjur
28
Oct 28, 2018
pandasgorawrGetting this myself. Not sure why, seems to happen with a lot of my keys but especially the "W" one.
pandasgorawrTry pulling the switch with the switch puller tool and swapping with another to see if it's a switch problem or a PCB problem. In either case, you can go to your transactions (https://www.massdrop.com/transactions) and our support team will help you out.
dannyaquatic
10
Nov 4, 2018
pandasgorawrI'm getting this too, I'm glad that I'm not the only one.
A community member
Nov 13, 2018
YanboWuI am having thiss same issue but it is with a lot of keys, not just w. And I sent a message to support, and they sssaid that I need to find ssolutions by going to the discussions ssection and see if other peoplle have been able to ssolve this without getting a new keyboard?
Kyiu80
4
Nov 27, 2018
YanboWuIt's good to know i'm not the only one..... The double trigger issue started for me in the last couple of weeks. (Halo True). It's very frustrating, because it was perfect before. I actually wonder if it's the actual board itself, because when double trigger occurs. All the hotkey functions also stops working. 
A community member
Dec 6, 2018
Kyiu80Did you ever get this resolved? I shipped mine back for a refund and am thinking of tempting my fate with the ALT keyboard but really hoping I don't have the same issue. the double clicking on a single press is a non-starter for me as it slows me down so much to have to constantly go back and delete extra characters...
Kyiu80
4
Dec 7, 2018
I'm in the process of getting a refund. I was trying this on different PCs/Macs/USB-C Cables and the issue is still the same hence ruling out any variables. It's a pity......
A community member
Dec 7, 2018
Kyiu80Really sucks. I am going to try out the ALT keyboard and see if i have the same issue. I can always get a refund if it happens but I really like the Halo True keys so I am going to keep trying out the ALT keyboard just for testing purposes. I'll keep you posted.
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