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After a week of use, came to the keyboard today to find all the animations frozen. After cutting the power, and plugging it back in again, the keyboard refuses to even power up. The reset key at the back doesn't seem to do anything either..
I have not been able to find any resources on how to debug this problem... Any ideas?
After about a week mine starts to "freeze" too - usually I find it not working in the morning coming back to office. However for me unplugging and plugging it back helps. Is this a known issue?
I’ve never heard of this issue.... feel free to contact Customer service about getting a replacement if you think it’s bricked.