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grobdoe
8
Jan 8, 2022
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I purchased my TWS 1’s direct from Grell. I’ve had them almost 2 weeks. It’s been an up & down experience. I really want to like these, but today the right earbud just quit… no sound and no reaction to touch control. I have spent hours trying to un-pair, re-pair and to go through the goofy factory reset steps. It’s one thing after another. I can’t remember a product with so many frustrating “bugs” to work through. For the price I expected a much smoother out of the box experience. Now with one earbud seemingly not working I have no choice but to return my TWS 1’s and look at a more reliable option… frustrating!
If anyone knows how to fix this, please let me know. Of course I’m not able to get a response from Grell on the weekend. Thanks
(Edited)
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