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Mopu
3
Jun 18, 2020
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Impressed with the sound but bad manufacturing quality
After reading a lot of reviews on the Internet about Hifiman planar headphones I decided to buy the HE4XX from Drop. I received the headphones aprox. two weaks ago. The sound of headphones is good with a good DAC. Now the bad side: The quality of manufacturing is dissappointing. The ear pads are not sewed in a straight line (see the picture below). Also, in the left sliding mechanism they apply to much glue and is outside the case.
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Drops customer service seems not to be customer oriented - I opened a ticket at dropbox on 29.05 but they just replyed that "Your request has been received, and due to higher than normal demand, response times will be delayed by 5-7 business days. A member of our support team will respond to you as soon as possible", but after this nobody replied back.
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Would not recommend to a friend.
Jun 18, 2020
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