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Showing 1 of 1469 conversations about:
mesaone
111
Oct 12, 2018
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Just received my pair. The gimbal on the right earcup is too tight, and the screws arent threaded properly so I can't loosen it. This makes two pairs of defective headphones that I've received from Massdrop in the span of one week (other pair was AKG K7XX, also with a defect in the right ear up) Needless to say I won't be ordering from Massdrop any longer. Edit: an update. Massdrop sent an advanced replacement that just arrived. The replacement has the same problem, but on both sides, and to a lesser degree. Since I can live with that, I'm going to accept the replacement and return the original pair. I still won't be buying anything from Massdrop again, but I think their customer service/support was great - though not quick - and they did try to take care of my issue in good faith.
Oct 12, 2018
Acoulte
0
Oct 16, 2018
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mesaoneI'll buy them from you cheap
Oct 16, 2018
mesaone
111
Oct 16, 2018
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AcoulteMassdrop will eventually send me a replacement for each (hopefully) but thanks for the offer. I doubt you want two pairs of defective headphones plus an out-of-spec PBT spacebar.
Oct 16, 2018
Acoulte
0
Oct 16, 2018
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mesaoneWell, just the HE4XX to demo them and attempt to fix them. It's 1 hour left on the drop and I cannot afford them at full price right now sadly. Seriously, ill pay shipping. PM me?
Oct 16, 2018
mesaone
111
Oct 16, 2018
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AcoulteNope, sorry. I'm returning them.
Oct 16, 2018
Acoulte
0
Oct 16, 2018
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mesaoneGotcha, I was under the impression they would just send a replacement
Oct 16, 2018
mesaone
111
Oct 16, 2018
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AcoulteWell yeah, it's a replacement, not a bonus pair. I ship the defective one back.
Oct 16, 2018
Caiz
23
Oct 20, 2018
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mesaoneWhat a disappointment, looks like a number of units are defective here., What a disappointment, like two comments in a row. The other commented i just read about was serwei's unit with some kind of bizarre response issue.., and the k7XX's too? shucks,. what an interested set of phones to have in ones stable.., I'm probably not presently fit to add a Hifiman planar to my collection such as this outside of massdrop pricing., i wonder what the warranty is.,
Oct 20, 2018
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