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Is it normal that I purchased these on the 4th and estimated shipping date was for the 5th its now the 13th and I have yet to receive an update or anything on it?
First time buying from Drop and I'm super confused.
..hang in there.
I'm in the same boat. Ordered 5/4 with a 5/10 ship date and it's 5/14 already with no info. Pretty sure it's COVID-19 related delay, but it would be nice to get some sort of update. In any event, Drop doesn't process your payment until it ships. So at least you're not out any money yet.
That is the crazy part, the money was taken out on the 5th. I'm just so excited about getting these I guess haha. My ship date was for the 5th.
Mine said it was supposed on the 12th then the 13th and nothing yet. I did get charged however. The actual drop says estimated ship date is now the 20th so we'll see. But I agree some updates would be nice and maybe less emails for more products. I want the thing I already purchased, not something else.
My estimated shipping date said 6th on the order confirmation, 8th on the product page. They were shipped out on the 8th, now waiting for them to arrive.
My estimated ship date was 5/10 and as of 5/15 I am still waiting for any sort of update. I placed the order on 5/6. I am about to cancel if I don't hear anything soon as it's been a few days since I contacted support.
I’m literally on the same boat as you. I would really consider before bringing my business back.
They pushed it back to the 25th now, dope!!!!!!
I ordered on 5/6 (May) with no shipping confirmation yet. Today it's 5/18. I've emailed support and they haven't replied yet (but it's only been 2 business days since my email).
Mine also finally shipped today after ordering on the second. Seems that it shipped directly from china to me and I didn't seem to get the upgraded FedEx shipping that I paid for (I got a USPS tracking number)... so that's cool....
I've ordered 4 other products from this company when it was Massdrop and never had any issues. But it may just be Coronavirus related.
That is very good! Hopefully its just COVID related, they have a lot of cool stuff I'm looking to have on my set up!
Straight from China huh? Mine actually shipped from the US. They're about to arrive tomorrow or the day after.
Shipping mine from China would have made more sense though, since the Netherlands usually have good China-NL connections.
Mine still hasn't... Ordered the 6th
Same here. Haven't had issues with other drops before, even last month in the middle of the pandemic. But for some reason, this set of headphones is becoming a hassle.
Mine "shipped" on the 12th from China with USPS tracking number, but it's been stuck in "shipping label created" status for seven days.
The Koss headphones I ordered from Drop on the same day just shipped from the normal NJ warehouse and I already have a FedEx tracking update so I guess it's not all bad.
It seems their shipping order is out of wack due to what's going on. I read somewhere that they prioritize their best selling stuff and putting all their staff to ship those out first. Then move on to other items. Hang in there guys.
I'm still waiting on my tracking info but I'm just glad it finally shipped. Excited for my planars 😌
Yeah must be. Plus by the looks of this thread, we're even getting this item out of order with respect to our order dates. Happy for everyone that was able to get theirs shipped though :). Hope I'll join you guys soon!
Planars are especially important to me because I worked on the tech at one of my internships for many months. When I found out about these affordable planars, I was incredibly excited. Finally caved and bought, but apparently it was the wrong time haha.
Edit: mine just shipped from Shenzhen as well. Maybe there was a US supply issue?
Idk but I received a tracking number early this morning. Hopefully it actually gets shipped.
Update: my tracking info that was stuck at "label printed" for a week just updated to arrival on the west coast and delivery to me on Saturday 5/23. Yippee!
Mine finally shipped! They’re stuck on label printed too but it’s some progress and I’m happy!
Update on mine. A label was created 5 days ago on the 20th but tracking info still isn't available.
Mine shipped on the 18th it's been a week and I still don't have tracking info :/ feels bad
Update on mine: finally arrived today 5/26, was supposed to arrive 5/23 by initial tracking but didn't make it onto the delivery truck that day. Shipped on the 12th--package looks like it was shipped to California from China and then relabeled for intra-US shipment.