Click to view our Accessibility Statement or contact us with accessibility-related questions
sh06un
22
Jul 1, 2024
checkVerified Buyer
Don't buy more than 1 box
I bought 2 of these boxes and got the same contents in each. I understand that there is a disclaimer saying that there is the possibility of this happening, but it contradicts itself saying that it would be "unlikely" for this to happen. I took that as Drop attempting to care about customers in situations like these, but boy was I wrong. I attempted to contact support to return them as the disclaimer is misleading, but they expected me to pay for return shipping. I ended up just keeping them and giving one of the boxes to my brother. If you've already made the decision to get a box, then just get one and be done with it. But I wouldn't recommend this to anyone.
(Edited)
sh06unHi @sh06un thank you for leaving a review. We're sorry about this experience. We'll be reaching out shortly to resolve this for you.
sh06un
22
Jul 8, 2024
amycsHi Amy, just wondering if you received my response through support. Haven't heard anything for a few days, and would like to chat about your offer. Thanks!
amycs
115
Admin User
Jul 10, 2024
sh06unApologies, I was out of office. We'd be happy to help get this sorted for you.
PRODUCTS YOU MAY LIKE
Trending Posts in Mechanical Keyboards