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Showing 1 of 28 reviews about:
Drop + Kirby Lambert Raine Folding Knife
woptucci
54
Jul 14, 2020
checkVerified Buyer
Don't believe it when Drop states they have it in stock and ready to ship.
I ordered my Raine on May 15 and got conformation it had shipped on May 18th. I gave Drop another chance after being burned a couple of times on shipments even before covid., their problem is they can't sem to tell the truth. I purchased this knife after reading in their ad that it was "In Stock" and ready to ship, they failed to mention in stock in the Netherlands and now after almost 2 months without any tracking information available and trying to contact them twice to find for them to even address your inquiry it will take 4 days only for them to tell you in the initial response that they are busy and will get back to you when they can. Please, please someone shot me in the head if I even go on their site again.
I have since purchased the Raine on the secondary market so someone at least has received there order but can someone please tell what carrier system from Europe can possibly take in this case 2 months ? I'm sure Drop must have priced the absolute cheapest means possible and to add injury to insult if it is as with my previous knife order my knife will appear in a bag with the box crushed that will appeared to have been to hell and back. Drop, hell no never again you scoundrels, customer service is part of why and where I purchase a product and I would rather go without than to buy from you people again. Amen
Update: I finally received my knife on July 24th, 9 weeks from the date of order where the description read "In stock and ready to ship" tell me people where in the world could have this knife have shipped to take 9 weeks ? DROP is just out and out lying as they have in the past and they are unable to preform on a basis I accept as normal. As a rule I do not per-pay for any knife and that is the business that DROP subscribes to. They tell you it is ready to ship when indeed it is just BS and the reason I believe that is they never provide a working tracking number and then tell you after you have waited five days for a reply that it is just the fault of the carrier, losers play the blame game and these folks are losers. I promise you I will never again play their game and if I want one of their productions I will buy it on the secondary market as I did with this model. Anyone wanting a Raine Arctic Blue model contact me and unlike this outfit I will have it in the mail the next day with a tracking number, I presently have this knife listed on BF.
(Edited)
Steveo666
3
Sep 4, 2020
woptucciI hear what you're saying and your preaching to the converted , it's my firm belief that Massdrop went downhill fast when they had the name change as I was advised in a email by the new Indian CEO , I want an American company to be run top to bottom by Americans only , I don't mind paying extra for American made because it's the real deal.
usmc_vet
1
Sep 10, 2020
Steveo666Though I strongly support US-based companies, quality is by no means a strictly American attribute. As you know, America dropped the ball on quality in automobiles for decades and had their lunches eaten by Japanese companies who had a corporate culture focused on quality and efficiency. Blind nationalism among the customer base does little to encourage many companies to strive for excellence.
ohai
9
Sep 15, 2020
Steveo666not sure what you mean by "new Indian CEO," Steve El-Hage is one of the original founders of (Mass)Drop and has been the CEO since the company was founded in 2012. As far as I can tell he's Canadian, not that someone's nationality has any bearing on the quality of their work or character.
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