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I like how they give us a credit for next time, rather than just taking it off the price to rejoin the drop. [Additional snarky remarks here removed for brevity.] Also, haven't been refunded yet, so it's a double whammy.
Agree... that would have been better and more suitable for this situation. Sorry that didn't happen, I'll follow-up with the team who made that decision to figure out why and give them the feedback. (I'll make up my own additional snarky remarks to add in as well...)