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MiTo
13259
MiTo
Feb 16, 2021
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For those interested in GMK Godspeed, stay tuned, there might be more stock up for grabs coming soon. Remember to hit that request button if you didn't already.
Feb 16, 2021
smith.c.phil
1
Feb 17, 2021
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Chill with that. Some of us have already paid and haven't gotten any updates. I haven't heard anything since 2/8/21. Waiting on my Godspeed novelties. Drop's customer service is terrible.
Feb 17, 2021
amycs
73
Admin User
Feb 17, 2021
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Hello, we're sorry to hear about this experience. After reviewing the details of your ticket, your package was shipped out on 2/14/2021 and the tracking information was sent to the email address you used to place the order. The confusion stemmed from you writing in with a different email address, so our team was not able to locate your order. Please help the Drop CS team provide an efficient and timely reply by ensuring that you submit a ticket under the Drop account used to place the order, or provide the order number DROP-XXXXXXXXXXXXX to our CS team. Your package should be delivered shortly! Let us know if you need anything else.
(Edited)
Feb 17, 2021
smith.c.phil
1
Feb 17, 2021
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Amy, I do have two emails. I do not see it in either one. Just checked spam as well. Not seeing it anywhere. Thanks, Phil
Feb 17, 2021
amycs
73
Admin User
Feb 18, 2021
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Hi Phil, it looks like you had multiple emails and this is now resolved based on your last email to us.
Feb 18, 2021
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