Drop + MiTo GMK Pulse Custom Keycap Set
01 / 27
Drop + MiTo GMK Pulse Custom Keycap Set
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Product Description
Pulse took the mech keys world by storm upon its release in SA profile. Now it’s back in GMK’s Cherry profile for a new feel with the same electric look you know and love.
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Kevin
4977
Outreach
Jan 29, 2021
Stickied
Hey everyone,
We've spoken with GMK and they've had their team review production units and they've confirmed the differences in smoothness across several keycaps. Their response is that the deviation in keycap texture are within the range of their production capabilities and these do pass QC standards as shipped.
For further explanation of the root cause of the issue, keycaps are made using molds and they have accumulated many copies of molds over the years, all with differing levels of wear and "newness". It is expected that there will be deviation in surface texture of keycaps since all keys are made with different molds. This is an issue that exists across all GMK keycap sets, with differing levels of severity. From GMK's experience these differences are also more apparent on some sets versus others due to the colors used.
So that's the official word on it. That being said, at Drop we do have a return policy, so if you're not completely satisfied with your purchase, you can send in a ticket to customer service and look into shipping the keycaps back within 30 days for a full refund.
masscheese
421
Feb 21, 2021
i am referring to the way you are behaving online. causing drama like a diva; not in the way you "enjoy" keyboards. tbh i think a printed image of a 3D render would serve you better. you can frame that and look at it.
bRockStar.916
11
May 4, 2021
Are the novelties going to be re-released? I would entertain buying the base set if that were the case...
augurs
0
Apr 5, 2021
FYI the texture issues are still an issue. Received a new set last week with the R2 alphas texture issues along sides of the keycaps (approx 25-30% of the keycaps) missing all texture.
Posting as an advisory because I thought it was sorted out but nope, still an issue.
Pino151
0
Feb 28, 2021
So uh, I just had my D keycap break where it fits on the stem of the switch. I'll probably replace it with some random key from the row, but I'm pretty upset this happened with my first set of keycaps, especially with them being gmk :/
masscheese
421
Mar 1, 2021
Kevin
4977
Outreach
Jan 27, 2021
Regarding the issue being reported by people about the smoothness of keycaps, etc. We're waiting for an official response from GMK in Germany. They're aware of the reports and are getting back to us shortly, expect to hear back from us by the end of this week if not earlier.
savedqueen
25
Jan 26, 2021
To bump up the thread below and serve a pre-caution to potential Mitolet buyers. Newer sets of Mitolet still having the smooth R2 (QWERTY row) problem. Additionally some of the R2 secondary keys also has this problem. Confirming that this is a QC issue. Wondering if Drop or @MiTo gona react to this after all the comments made. I love this set and how it’s readily available for us. But the QC is super disappointing man. Hope this gets addressed somehow.
asd00
57
Jan 26, 2021
I also sent a message to GMK, to see what they think, hopefully somebody will respond. No word from DROP yet either....
(Edited)
asd00
57
Jan 27, 2021
Got a word from DROP that they are looking into it, and they are aware of the problem. They are in contact with the manufacturer (GMK) to see what can be done. They promised to update me once there is a reply from the manufacturer. So at this point, I don't want to blame anyone. Still like the set a lot. The colorway is very unique and had grown on me quite a lot.
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