Drop + MiTo SA Laser Custom Keycap Set Discussions | Drop

Apr 3, 2020

Am I the only one who got the wrong printed key in Cyberdeck kit? And '5' key in Gaijin kit has no problem.

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Apr 3, 2020

elan8501oO you are right. for the price we pay this is so weird... You should ask drop to send you this keycap again honestly.

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Apr 3, 2020

elan8501What’s weird is I saw lots of the photos in the photos section with this problem. Now I wonder if I should keep my cyberdeck order.... Paging @Kevin @YanboWu @MiTo hope you guys are aware of this as I hope this will not cause another surge of tickets....

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13959

Apr 3, 2020

rowieCertainly aware, I already flagged, looks like there could be a couple faulty keys that Signature Plastic shipped for some people somehow. The design clearly has the slant on production files, samples and finished product. I can see some pictures in the review section with people missing the slant, and I can also see some pictures from people who has the slant. I already flagged Drop is looking into it.

Apr 3, 2020

MiToThanks 🙏🏼. I’ll still keep my cyberdeck order in hopes it will get fixed by the time it ships to me.

Apr 3, 2020

rowieHum... isn’t strange to “hope” when you pay for it. I think they should take care of shipping the correct items and check them.

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Apr 3, 2020

SatolasI know I’m too nice by giving Drop the benefit of the doubt. 😂 For now I guess all I can do is just wait and see what happens.

Apr 4, 2020

MiToAll the photos you attach look like pictures of Gaijin Alphas(because their height is R1). My Gainjin kit has no problem too.

I wonder if all other buyers who ordered Cyberdeck kit have the same problem or if it happened only to me...

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13959

Apr 4, 2020

elan8501I know, it has been flagged already.

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YanboWu

8549

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Apr 5, 2020

rowieIf there is widespread issue we'll get a replacement key to everyone affected. Though if it is widespread it will take some time to get replacement 5 keys made and sent out to everyone. We are investigating.

Apr 5, 2020

YanboWuThanks! This makes me confident with my purchases for this drop. Hope all is well and safe with you. Cheers.

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Apr 5, 2020

elan8501Cyberdeck is R2 height ?

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Apr 5, 2020

Satolas2 2 3 3 3 3....functuion and number row is R2

Apr 5, 2020

elan8501Thanks for the info. is the feeling of theses keys (cyberdeck) like Gmk profile or very different ? Because I’m a bit afraid of the huge SA profile.. looks like the computers you had in college to make homeworks xD

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Apr 5, 2020

YanboWuThanks, YanboWu But this is reply e-mail from Drop support. This is David from Drop Support. Thank you for contacting us! I sincerely apologize that "5" keycap to your Drop + MiTo SA Laser Custom Keycap Set arrived not as expected and I am happy to help. We only order the exact quantities needed for each run, which means there is no extra inventory available to send as a replacement. Our business model is based on group purchases, so we do not have the ability to procure individual keycaps from the vendor at this time. That being said, we do have a couple other options for you to choose from: A.) You can keep your keycap set as-is and we can issue a Drop credit for $20. B.) You can keep your keycap set as-is and we can issue a partial refund for $20. Please let me know how you would like to proceed and I can get the process started. I look forward to your response. Best Regards, David --------------------------------------------------------------------------------------------------------- Do I just ignore this reply and wait?

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D-EJ915

Apr 5, 2020

elan8501My cyberdeck 5 key is same as yours for reference.

Apr 5, 2020

SatolasYou can not compare Cherry GMK Profile to SA high sculpted profile. They are different like apples to oranges. It is based on personal preference. If you like vintage high sculpted profiles then SA is your best friend. If you prefer less defined sculpting then cherry is your best friend. It’s all personal aesthetics and functional aesthetics and will differ from one person to another. For me, I personally love the vintage aesthetics of SA because of the addicting deep bass “thock” noise that is unique to this profile that every SA profile fan keeps coming back to. Plus SA comes out once in a while and is less common since GMK usually floods the market making it more common choice. What I love about the SA profile is the font is huge and the designs come out more bold than the Laser GMK version I have. Sure I maybe spending lots of money (more than I did for the GMK version), but I feel like I’ll be owning a bolder special version in a profile that hardly gets made as well. Plus regardless of profile, I love the color way of “Laser” and I feel blessed that I own both versions as they are the same but in different profiles.