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Looks like the shipping date on my order moved from September to October—any news on this? :)
Same here. It moved from 18th September to 30th October. So I wrote an email to the customer team asking about the change of shipping date. I haven't got any response yet.
I contacted support this morning, they basically said it had always been october 30th. i know for a fact that when i placed my order it said sept 18th. this was supports response;
Thanks for getting back to me.
It shows that October 30th, 2020, has always been the estimated ship date on this run but I'll pass this along to our dev's to see if there's a bug on our site showing incorrect ship dates.
I distinctly remember it being the 18th of September. Thanks for the info! Hopefully we’ll get something more “official” soon.
Checking in here regarding the change in ship date. You should've received an email last week with info regarding the delay. If you didn't, our apologies. Production for this run is delayed, which accounts for the change in date you're seeing on your transactions page. This run is now officially estimated to ship October 30th. If this timeline will no longer fit your needs, you may cancel at any time via your transactions page. Apologies for the confusion here.
The date is not a problem for me, but I might have to change the shipping address since I'll be moving. Is this possible?
Yes, of course! Reach out to Community Support at drop.com/support with your updates address and they'll change it.