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Showing 1 of 346 conversations about:
LainesBKK
29
Dec 11, 2019
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Mine just arrived. They came with a crack in the headband connector (on both sides) :(
Rodmunch
179
Dec 12, 2019
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LainesBKKIf Drop doesn't help, email Dan Clark Audio directly. They were super helpful in replacing my tuning pad set (my set had mismatched pads).
(Edited)
LainesBKK
29
Jan 8, 2020
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erickongHere a quick follow up. The whole return experience was a really bumpy ride.
Finally the new replacement unit arrived today and its broken as well. Exactly same case as this post: https://drop.com/buy/drop-mrspeakers-ether-cx-closed-headphones/talk/2359504
Also the pad on the side with the deformed metal holder is totally crunched. I try to get the memory foam back to its original shape but with limit success.
I managed to bend the deformed metal holder back so it almost looks normal.
However at this point I'm just deeply disappointed and frustrated.
(Edited)
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