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An Obscure Fix:
This probably won't apply to anyone, but it could help someone is the future. Mine just arrived, but they didn't sound good and we're way too quiet when I used them with my Samsung s10+. I tried every fix posted, but nothing worked. Then, I was digging around in the developer setting of the phone for an unrelated reason, and I found that I had turned on "Disable absolute volume" in the past. I have no idea why it was enabled. As soon as I turned it off, the sound quality sprang to life! The loudness is now at an acceptable volume, too. So if you're having sound issues and have messed around in the developer settings before, try this fix!