Click to view our Accessibility Statement or contact us with accessibility-related questions
Showing 1 of 340 conversations about:
YanboWu
8493
Collaborations
Nov 28, 2019
bookmark_border
Hey all,
Quick update on fulfillment. The keycaps were picked up from GMK this week in Germany.
We will get it into our warehouse and prioritize getting it out to everyone. Due to the shortened Thanksgiving week it will most likely be December before everything is packed and shipped.
We will update again once we have a ship date.
RChestnut
35
Nov 29, 2019
bookmark_border
YanboWuCool update, any pictures of samples for calming down users?
(Edited)
kristopher
44
Dec 11, 2019
bookmark_border
YanboWuHi @YanboWu how do we get a refund for this? I don't see a refund option on my transactions page.
(edit: grammer)
(Edited)
YanboWu
8493
Collaborations
Dec 12, 2019
bookmark_border
kristopherI've asked our community support to reach out to you and help with the refund.
amycs
104
Admin User
Dec 15, 2019
bookmark_border
kristopherHello, Amy here with Drop Community Support. We have just issued a full refund to your original form of payment, which you'll see back in your account within 2-3 business days. In the future if you need to request for a refund, please feel free to contact us directly at https://drop.com/support for a faster response.
Related Products
Drop Refurbished
Like-new products you can trustDrop Rewards
Get $5 for every 500 points you earn! Learn more
Drop Keyboard Club
Become a member and expand your keycap collectionCollaborate With Us
For Brands & DesignersFollow Drop