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precis1on
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Apr 16, 2023
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For folks requesting this product and have interest in the HD8XX. Don't spend your money for a product that won't be serviced by either Drop or Sennheiser long term. I rarely change the cables in my HD8XX, and when I went to pull out the cable, the entire silver female housing where the cable goes into the headset snapped off the unit. I can see two tiny wires that were meant to connect the female side of the connection to the headset. Drop directed me to Sennheiser's support site which clearly states that the 8XX is not supported or serviced by their service centers. I have no complaints about the product specifically, it's been a great daily driver for all things audio for me over the last year+. Buyer beware of support for a product at this price point, and might as well buy direct from the manufacturer when you can to ensure that you get the support you need.
Apr 16, 2023
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