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Showing 1 of 211 conversations about:
Kevin
5434
Outreach
May 4, 2020
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Production of the keycaps is complete at Signature Plastics. However, before they ship everything to our warehouse we're going through an extra round of QC (they're sending samples over to us in SF, and we're also getting a set sent to T0mb3ry in Germany. We've had a handful of production issues with SP sets in the last 3 months so we want to make sure it's completely correct before shipping (instead of having to issue fix kits). Current estimate is we'll be shipping units out the week of May 18th. May 18th Update: We didn't get tracking from Signature Plastics today for the products, so chances of us getting it shipped out to you this week is pretty low. We're waiting to hear back to get a revised date. Will update again shortly.

May 21st Update: While things are ready to ship, we've received our "gold sample" and it it not as "gold" as we want. There's quality issues that T0mb3ry and we are not happy with, so Signature Plastics is now working to remake a handful of keycaps, and then they'll ship everything to us. (Whenever this happens people always ask, why is the QC problem being found AFTER all they keycaps are made; and the answer is: that's how Signature Plastics does things...)

Here's a photo of our set, specifically the stroke-width of the " and ~ are wider than the tolerance that we'd be happy with, so they're getting redone to be slightly thinner. There's a handful of other small things we've noted. We could just "ship it", but to us we want to make sure we get it right. Newest estimate on the keycaps being redone and shipped to us is 2 weeks, so around 6/4. Will provide more info closer to that date.
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6/3 Update: Keycaps are on a truck and headed to our warehouse, estimated delivery date is June 8th, and then it'll take us a few days to unpack, sort, repack, and ship it all out. Most likely you'll get a tracking number by the end of next week (hopefully sooner). Will provide another update once it arrives at our warehouse (note that 6/8 is the estimated date - plenty of things could cause that date to shift). 6/10 Update: These are now shipping, some have already gone out, and the rest should go out tomorrow or Friday! 6/16 Update: Retiring this thread since this is fully shipped. Extras on sale in the coming days!

(Edited)
May 4, 2020
LBassington
155
May 5, 2020
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KevinThank you for keeping us up to date!
May 5, 2020
nerve500
73
May 12, 2020
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KevinThank you very much for the updates!
May 12, 2020
L.niels
87
May 14, 2020
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KevinGetting excited ... can't help thinking this over and over: shipping starts next week!
May 14, 2020
LBassington
155
May 14, 2020
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L.nielsMe too! I ordered a high profile alt board for this and have Kailh navy box switches waiting. Hopefully my SA Yuri order and the board come around the same time.
May 14, 2020
L.niels
87
May 15, 2020
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LBassingtonexactly! I have the keyboard ready but want to wait for the Holy Panda coming end of next month. Cheers!
May 15, 2020
grundlemere
7
May 18, 2020
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KevinStill looking like ship this week?
May 18, 2020
LBassington
155
May 22, 2020
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KevinThank you for the update. I’m so anxious for these caps but I get it, no one wants a flawed set.
May 22, 2020
anduin
1
May 22, 2020
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KevinWill there be a spot sale?
May 22, 2020
pointer
3
May 24, 2020
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KevinHi Kevin Is there any possibility to buy additional set after You received it from factory? I ordered only one and now I can say it was my mistake =)
May 24, 2020
waldorfa
12
May 26, 2020
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KevinStroke width beyond tolerance? Those caps look fine to me. If you had shipped those out I would still be perfectly happy. More important things to check for are stem tightness, stem length uniformity, wobbly stems, chads, and broken side walls. On the SP SA caps there tend to be swirls in the plastic but for the DCS caps they always look great. I've never heard anyone complain about SP's "stroke width".
May 26, 2020
cr0n1c
144
May 27, 2020
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KevinWait...am I seeing things wrong here? This is an SA profile drop, and the QC samples look like Cherry profile. Would that not matter?
May 27, 2020
Benson9a
5
May 27, 2020
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cr0n1cThe Alps set is DCS, maybe this issue didn't occur on the MX mount SA sets?
May 27, 2020
L.niels
87
May 29, 2020
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Benson9aT0mb3ry post on geekhack forum some photos of the SA samples sent to him. It looks great!
(Edited)
May 29, 2020
L.niels
87
May 30, 2020
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KevinIs it possible to ship the SA profile sets? The complain seems to be DCS only and many of us purchased SA only.
May 30, 2020
matrix.zou
10
Jun 3, 2020
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Kevin@Kevin shall we start ship orders without Alps set?
Jun 3, 2020
Kevin
5434
Outreach
Jun 3, 2020
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matrix.zouthose weren't the only problematic keycaps, they're just the ones we showed. There's a handful across the different sets.
Jun 3, 2020
matrix.zou
10
Jun 9, 2020
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KevinUnderstand, thanks @Kevin
Jun 9, 2020
grundlemere
7
Jun 10, 2020
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Kevindid dey come?
Jun 10, 2020
LBassington
155
Jun 10, 2020
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grundlemereMy order status says “Reserved for shipment“ so I am hopeful. 😁😁
Jun 10, 2020
nikhil.mehta
37
Keyboard Club Member
Jun 11, 2020
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Kevin@Kevin any idea when extras will go up?
Jun 11, 2020
Forbiess
38
Jun 20, 2020
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nikhil.mehtaNow :) hopefully you get this email !
Jun 20, 2020
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