Click to view our Accessibility Statement or contact us with accessibility-related questions
Your Friend gave you $10 to spend on your first purchase on Drop! Sign Up to learn more.
Showing 1 of 57 conversations about:
shadyinc
319
Feb 25, 2022
bookmark_border
Got my Elvish keycaps for Preonic. However, the legends at the sides get smudged so easily with slight water or spit. This kinda sucks! Pointing at Fn and Ctrl text on the sides respectively. Sigh.
search

(Edited)
Feb 25, 2022
arda
241
Mar 7, 2022
bookmark_border
shadyincOMG! Just realized I also have the same issue. I smudged the side print of the ESC key and the side print started to wash out almost instantly.
Mar 7, 2022
ptokarski
15
Apr 10, 2022
bookmark_border
ardaJust noticed I have the same issue :(
Apr 10, 2022
arda
241
Apr 10, 2022
bookmark_border
ptokarski@matt3o @Jyri_Drop Hello, has this been addressed ? I guess this is a chronical issue for these side prints. Day by day my most bottom row's side prints are keeping fading out, and if this is fixed I would love to get some replacements. The worst part is I don't know elvish so I won't be able to read what is the keycap for when I switch boards.
Apr 10, 2022
Jyri_Drop
506
Outreach
Apr 10, 2022
bookmark_border
ardaChecking internally. Will get back to you.
Apr 10, 2022
ptokarski
15
Apr 16, 2022
bookmark_border
Jyri_Dropany updates on this please?
Apr 16, 2022
A community member
May 23, 2022
bookmark_border
ptokarskiDid you ever hear back? It seems like at least one batch didn't get clear coating over the side legends to keep them from wiping off.
May 23, 2022
arda
241
May 23, 2022
bookmark_border
@Jyri_Drop Has this been investigated ? My side prints completely peeled off and I did not get informed at all.
May 23, 2022
A community member
May 23, 2022
bookmark_border
ardaI'd say open a support ticket for a return if it's happening; Drop staff rarely look in the forum, and likely won't see this.
May 23, 2022
arda
241
May 24, 2022
bookmark_border
I would rather get replacements. For side print keycaps, shipping from Turkey to USA, then getting the replacements back would not be feasible because of the shipping cost at all.
May 24, 2022
Jyri_Drop
506
Outreach
May 24, 2022
bookmark_border
ardaWe are still working on it. Running tests on the existing sets and comparing with few different methods. I will push this internally to see if we could expedite the testing.
May 24, 2022
View Full Discussion
Related Products