Refusal to take responsibility.
Hi, Just thought I would make a note here of your handling of my issues. I ordered a pair of HD6xx headphones and then earlier today recieved the package. I drive to go and get it, as I like in the UK I had to pay import tax and handling fees. These total £47.92. The breakdown being £35.92 in tax and £12 in fees. These taxes were calculated of the shipping label of the box, which marked the shipment as the 6xx headphones of $199 value. Before leaving the parcel depot, I open the box to find a $35 lord of the rings mousepad. So now the problem is not only do I not have the headphones, but you have marked the shipment wrong so I have paid £47.92 fees for the handling of the mousepad. Which would have acrued £0 of fees if marked correctly as it is under £135. I go back to the desk but as I have already paid the fees I am unable to reject the shipment, but as the box said 6xx, there was no way for me to know before opening it. I contact support and they offer me a replacement, which...
Jan 17, 2025
Seriously, this is getting painful. LCX/SDAC and DX7s already ordered and on the way. Woulda gotten them anyways, but still. THX + Massdrop? Yeah, I'm interested.
But hey, I've got free XLR I/O on my mixer, it'll be fun doing side by sides with my cans on a bunch of mid-end performance amps (and dacs). Sticking to the fully balanced paths in each of the pieces.
Mineminemineminemineminemine... in a bunch of months. :)