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Showing 1 of 1589 conversations about:
ihalatch
60
Dec 5, 2019
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WTF? The tracking shows it's delivered in TX, USA???!!! I live in Australia???
adeadcrab
258
Dec 5, 2019
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ihalatchyikes, mine's in Melbourne and hopefully on the way to me..
HIFI778
652
Dec 5, 2019
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ihalatchGeez feel for you mate.... Hope will all get sort it for you.
Kevin
5434
Outreach
Dec 6, 2019
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TYCTWI checked with our development team and it’s a problem with our tracking information provider (API). Your tracking number is correct and parcel will be delivered properly. If you paste the tracking number into the DHL tracking website you will get the correct tracking info.
(Edited)
cavillasenorl
52
Dec 6, 2019
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ihalatchThey must have given you a wrong tracking number, I'm still waiting mine which shipped same day mate.
audiotubes
9
Dec 7, 2019
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6OuOMost of the shipping companies reuse tracking numbers and they can roll over pretty quick. Let's hope it was not regarding your specific package but what you're seeing is just the record of the previous tracking number.
LainesBKK
29
Dec 9, 2019
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ihalatchHello, got the same problem a couple of times with different products from drop. The default for drop is DHL and thats the API they query from their website. They actually ship some packages with UPS where DHL obviously dosent have a glue about. You can use aggressors like 17track.net to actually get your package status.
shalalamak
19
Dec 9, 2019
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ihalatchyeah.......i dont know where is my 789amp too.....i live in HongKong but delivered at Fullerton, CA, US
Kevin
5434
Outreach
Dec 9, 2019
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shalalamakPut your Tracking Number (the GM##### thing) into this website: https://webtrack.dhlglobalmail.com/?trackingnumber=
I've done it and I can see your proper HK tracking setup (package currently in Germany, making its way to you).
shalalamak
19
Dec 9, 2019
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Kevinyup , i try this link before , and the last update is Dec. 2..........
6OuO
0
Dec 13, 2019
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6OuOMy address is Taiwan.
I asked DHL customer service email yesterday.
The response they gave me was that they would travel to the destination country 14 days after leaving the transfer station and then transfer it to the local transport department.
My order was last updated on December 3, so my orders in December 17 arrives in Taiwan
(Edited)
ALMGNOON
25
Jan 7, 2020
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Kevinwhat if the shipment got lost ? still no update since the 2nd of Dec.
adeadcrab
258
Jan 7, 2020
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ALMGNOONoutrageous.. my arrived in Melbourne, Aus <2 weeks after the shipping date.
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