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Hi Everyone,  No new updates. Here is the latest delivery information:
  • For all orders with an original ship date in July, about half of the units have shipped.  We are still on track to fulfill all original ship July orders by the end of October.  
  • For all orders with an original ship date in August, fulfillment will start in November and should be completed by the end of November. 
  • For all orders with an original ship date in September, fulfillment will be completed by the end of November. 
  • For all orders with an original ship date in November, fulfillment will be completed by the end of November.
Best, 
GrischuG
28
Oct 21, 2020
WillThanks for the update!
SpencerMein
21
Oct 21, 2020
WillThanks for the update! Is there any new information about a companion app for firmware updates & feature control (enabling/disabling eq, etc...)? Some things that might be cool to see: - Ability to see active codec & ability to force a codec. - Customize startup/shutdown noise. - hear through mode; opposite of noise reduction (when dsp is enabled). We appreciate the regular updates!
Nofind
39
Oct 22, 2020
SpencerMein+1 for the hear through mode. I have this on my Sennheiser MTW and use it all the time. Would be handy on a closed back headphone with what seems likely to have good isolation. Although I can see how this might take some time to implement.
elad
3
Oct 22, 2020
WillOrdered in july Still waiting..
Pandalover1
119
Oct 22, 2020
eladWhat is your actual ship date
elad
3
Oct 22, 2020
Pandalover1It's meant to be by the 30 last month but as the delayed issue it's (hopefully) by the end of this month
NuclearCore
203
Oct 22, 2020
eladWell if it says September, your order will, according to Will's post, be shipped at the end of next month, not this month.
PizzaForAll
16
Oct 23, 2020
WillHave the quality issues been addressed? I’m hoping to get a good product and not have to return it. I’ve been waiting a long time to get my order but I’d I think getting a defective product would be worse than another delay. Thank you for the updates and best of luck on Panda production! I am super excited to listen to them! FYI for others waiting: I order mine on April 26 on drop. I think I’m at the end of the July batch. Not shipped yet but hopefully I’ll get something by the end of the month.
(Edited)
NatSparky
9
Oct 24, 2020
WillI'm part of the July ship date crew and I'm holding out hope that my order ACTUALLY ships before the end of October but something tells me that I might never get my hands on my unit -- or that I will and it'll be defective right off the bat. We don't even know what the longevity of these units are going to be like if the initial quality control measures weren't effective enough in stopping what seems to be a large number of units shipping with build quality that doesn't meet expectation. I would LOVE to eat my words.
Pandalover1
119
Oct 24, 2020
NatSparkyI think the most important info is what percentage of orders are faulty as it's natural for a certain percentage to have faults, same as when products are manufactured like iPhones they will have yield rates of compenents and the screens etc so maybe 2%-15% or more of what is originally made is not good enough of a standard to be used full stop. From a fellow July crew member ✌🏻🤞🏻
Mabuse
25
Oct 24, 2020
PizzaForAllYes, I'm also part of the Drop orders (ordered 4/16) with a July 31 ship date. I'm looking forward to hopefully getting them at the end of the month!
Joe405
353
Oct 26, 2020
MabuseWait how is it possible that any of the Drop batches had a ship date earlier than the IGG backers (which were tiered by Jun/Jul/Aug)??
Mabuse
25
Oct 26, 2020
Joe405hmmm, don't know. But the 67 reviews currently listed on Drop must have come from Drop batches since the IGG backers can't post yet to this site. Perhaps someone who knows more can answer this question?
Joe405
353
Oct 26, 2020
MabuseThere was a small batch opened up before IGG for those who had clicked the "I'm interested" button. Other than those, IMO it would be grossly unfair for those who bought on Drop to get theirs before IGG backers
NuclearCore
203
Oct 26, 2020
Joe405There have been different tiers on IGG tho. You could pay the full price for June delivery, of which all orders seem to have been fulfilled by now. But you could also pay a discounted price to get August delivery. And people who ordered soon enough after the Drop relaunch got a July ship date. So it's very likely that people who wanted to save a few bucks on IGG get their orders after people who ordered after them, but with an earlier estimated ship date.
Joe405
353
Oct 26, 2020
NuclearCoreI know, I'm one of those who opted for the cheapest tier (back when it was a 2 month difference). My point stands; all tiers of IGG backers should receive theirs first, as they were helping to fund a new project versus people joining a successfully-funded project. Mind you after accounting for Drop points we save practically nothing
NuclearCore
203
Oct 26, 2020
Joe405That would make no sense as you would have an estimated ship date after the one I have for example and they will deliver as Will stated in his updates. Throwing around actual shipments depending on the platform you bought them on, regardless of when your ship date is would be pretty stupid and piss off even more people than they did with all the delays. And I doubt that Drop cared too much about the IGG campaign. It would make more sense if they used IGG as a metric of how many people want the headphones so they know how many to produce. They were bound to go back to their own website after that. That whole thing with IGG was poorly handled either way. Also yes, you still saved money compared to people who bought on Drop directly. I got $15 credits. You paid a whole $50 less than I did. Even people who paid for June shipping on IGG paid less than anyone who bought on Drop did, and they even got their $30 credit due to the delay. And even on top of that, I think I read about Will mentioning that IGG purchasers get Drop points as well.
Joe405
353
Oct 26, 2020
NuclearCoreWell, I agree the whole concept of tiering shipping dates by price instead of FCFS should certainly never be replicated in any pre-order ever again.
NuclearCore
203
Oct 26, 2020
Joe405The problem here was both the different shipping tiers on IGG, as well as the change of platforms that happened twice. FCFS is actually carried out in this case, but only in the order of orders received in a specific 'estimated shipping date tiers', regardless of the place you ordered on. But hey, at least you'll be receiving your unit before anyone else who ordered on Drop and got an August shipping date. Very poor consolation, but this whole thing has just been handled the worst possible way. Let's just hope that we'll all be happy with our purchases when we actually have our units in hands.
Willmy order has July 31 ship date, will you leave it until October 31 23:59:59 to fulfill it?
(Edited)
Zeeke069
73
Oct 26, 2020
Joe405I ordered from Drop March 30 and had July 31 ship date. Not sure when you ordered from IGG but they were on drop at least back in March.
(Edited)
JNROPS
47
Oct 27, 2020
eapdangGood one really made me laugh while looking at these comments in despair ordered mine back in May and I have a feeling ima get it next year 😂😂😂
JNROPS
47
Oct 27, 2020
WillPlease Will gimme some good news this week tell me the August orders will start getting shipped out next week 🙏🏼😭
hisdudeness
18
Oct 27, 2020
JNROPSDon't get your hopes up. If they only have half of July shipped by now how are they going to get another half in less than a week? They've been pedaling this bullshit stringing us along just going that we won't rise up and file a class action lawsuit. I get the covid stuff and maybe some other small manufacturing delays and I'm fine with that. What they're doing here is egregious and it's really frustrating to be given this run round. And making us seek out the answers through these forms instead of emailing us individually and giving us updates like they should have done from the beginning . This is just a sign of poor customer service and a lack of ability to deliver on a product development. if I did half of this to my customers I would be out of business in less than a week.
Emann56
8
Oct 27, 2020
hisdudenessStill waiting on my confirmation for my July order to be shipped :(
(Edited)
JNROPS
47
Oct 27, 2020
Emann56I wonder how they plan to complete 3 months of orders next month when it’s taken them 3 months already just to almost complete July they’re not even done with July 🤦🏻‍♂️😪
Pandalover1
119
Oct 27, 2020
JNROPSWell let's wait and see what happens , they could be sending them out en masse, I'll wait before I judge
MonkRX
2
Oct 27, 2020
WillHey @Will , How do we interpret our current order status so we can map ourselves to a ship date. Is the ship date in our drop.com transactions accurate or do we need to translate that estimated ship date against the status update post? Also, what is the status of the boom mic relative to all of this?
Pandalover1
119
Oct 27, 2020
MonkRXThat's right so if you are an August ship date on your order page then that translate to November etc. I'm an original July delivery date so hopefully mine will be sent out by the end of this month.
(Edited)
JNROPS
47
Oct 27, 2020
Pandalover1Doubt it I’ve seen a decent amount of July orders asking for their pandas and they r no where to be found and July is “suppose to be completed” by end of October and there’s 3 business days left
JNROPS
47
Oct 27, 2020
MonkRXIma be real with you the way it’s looking I think we should just forget we ordered these headphones and come back in January or u can cancel your order
Pandalover1
119
Oct 27, 2020
JNROPSThere's still the end of the week and they said they have shipped half out already, we should wait till October is officially done then if nothing after that then there will be alot of questions to be answered , currently the latest update from will says nothing new to update i.e. no problems so I don't see any reason to think otherwise , let's see what happens.
MonkRX
2
Oct 27, 2020
Pandalover1Thanks dude, appreciate the translation.
Mabuse
25
Oct 28, 2020
Joe405I also think 67 Drop reviews, considering that the vast majority of buyers don't write reviews, are more than a small batch of those who "clicked the I'm interested button." One person has since said they ordered from Drop directly in March and there's a possibility some were even earlier.
Pandalover1
119
Oct 28, 2020
MabuseI noticed that on my transactions page my pandas status says "reserved for shipment" anyone else have that?
gigashadowwolf
20
Oct 28, 2020
Pandalover1Yup. Shows up as that for me. Do you think that means anything. It's already October 28th, they would have to ship pretty soon to get them by the end of October I would imagine. I'm not exactly inspired by confidence here though.
Kriskpin
3
Oct 28, 2020
WillWhooo! ordered 3/30 with a 7/31 original ship date just received shipping conformation!
Pandalover1
119
Oct 28, 2020
KriskpinYes me too 😀 finally it is happening 🙏🏻
Pandalover1
119
Oct 28, 2020
gigashadowwolfMine just shipped dude ✌🏻👍🏻
nalston
8
Oct 28, 2020
Pandalover1Ordered 4/17 with 7/31 ship date. Mine shows "Reserved for shipment" as well, but no shipping email. Guess they do have three more days.
Mabuse
25
Oct 28, 2020
Pandalover1Yep, me too. Hope it ships soon!!
JNROPS
47
Oct 29, 2020
nalstonThey r literally waiting till the last minute on October 31 11:59:59🤣🤣🤣🤣
NuclearCore
203
Oct 29, 2020
KriskpinI ordered on the same day, still reserved for shipment tho lul.
Pandalover1
119
Oct 29, 2020
NuclearCoreI will confidently say that you will get your email today or tomorrow to say that your pandas have shipped, just to note as well that my boom mic has shipped too in the same shipmemt
Joe405
353
Oct 29, 2020
Zeeke069Well I ordered back in Jan, and my order number was in double digits so I was among the first. I self-pawned myself though selecting the Aug tier. I mean, who would have known that Drop would open orders 2 mths later with a Jul ship date???
ArchiCroc
71
Oct 29, 2020
Joe405The IGG rewards had discounts based on shipping batch. The August group was the cheapest and had a $50 discount for being last. The July delivery batch on Drop payed full price.
Zeeke069
73
Oct 29, 2020
Joe405Yeah that was your unfortunate mistake and like you said who would have guessed. My pair shipped today so thats what got you was the saving 50.00 and August delivery. But its all good, as long as we are getting them thats what counts. You should get yours in the next few week I would guess.
uppsju
6
Oct 29, 2020
WillPhew, finally got my tracking number too! (International order, July delivery crowd). Does anybody know if this headset would pair well with a Topping DX7 Pro (over bluetooth)?
(Edited)
NuclearCore
203
Oct 29, 2020
Pandalover1Yep, I just received the shipping confirmation as well. Finally, it's on its way.
GrischuG
28
Oct 29, 2020
uppsjuMe too. I'm looking forward to it.
Pandalover1
119
Oct 29, 2020
NuclearCoreYes nearly there now 😀
Mabuse
25
Oct 29, 2020
NuclearCoreMe too!! I'm so psyched. Am in the US and they're being shipped via FedEx.
GrischuG
28
Oct 29, 2020
Joe405It depends on the backer level (or whatever it's called). If you ordered on IGG, the expexcted date of shippment should tell you more, in which group you are. If you ordered the August one, your order will be shipped after EVERY July shippment, no matter IGG or DROP.
nalston
8
Oct 30, 2020
JNROPSThe email I've been waiting for since 7/31 has arrived. The "Your package has shipped!" email. Hooray!
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