Showing 1 of 1243 conversations about:
krondestroyer13
3
Jan 31, 2021
bookmark_border
Hey everyone, if your here i'm guessing your either having issues or looking into buying these. After reading comments it seems like a lot of people are having the same issues i am with BT. Personally mine is disconnecting after a short period of time(while listening to music or gaming) which is super annoying, especially mid game or at the gym, but the worst part has been when it seems to get caught in search mode or something(white light going in and out slowly) and the only thing your able to do to remedy it is wait until the device completely dies and then charge it again. I have had this happen three times since I've owned them and every time seems to be caused my different things, two of the occasions however seemed to cause a loud static sound to come out of the headphones then they were stuck in "search mode" after that. I really do love how they sound and i'm actually completely satisfied with the comfort despite what a lot of people say but I've had to seriously consider sending them back for a refund or replacement... I'm just really hesitant because i know its going to take a while for anything to happen. Anyone else having the same problems? Find solutions?
Jan 31, 2021
Will
8359
Chief Product Officer
Feb 1, 2021
bookmark_border
It's happening because you're paired to another device as the "primary" device. We're going to fix this via future firmware updates, but in the meantime, re-pair Panda to whatever device you're using at the gym and this should stop.
Feb 1, 2021
KUNGPAO
98
Feb 8, 2021
bookmark_border
A reply like this sooner (and maybe an app release??) instead of abandoning the community would have been cool. Instead I RMAd my cans and got back a pair with worse issues. Why are you the community manager if you do nothing of the sort?
Feb 8, 2021
View Full Discussion